Use your Zen app to track your journey to reliable Broadband - Keep your eye on how your order is progressing manage your account with our handy tools. You can also get help and talk to us through Chat and Facebook Messenger.
Heres what you can do:
• Track your order every step of the way
• Be notified when your order progresses
• View your order appointments
• View your broadband contract
• View your bills (latest / historic)
• Get in touch by phone, Facebook messenger or live chat
• Send us feedback
• Run a service test to help diagnose faults if there is an outage
• View help videos from our "How To" YouTube channel